Outlook

  1. Open your Junk Email folder and select the messages you want to keep.

  2. From the top toolbar, select Not junk > Not junk (or Not spam > Not spam). You can also open the message and select the It's not junk link at the top.

  3. If you've blocked someone by mistake, open your Blocked senders list and select the Remove next to their name.

  4. Add the sender to your Safe senders list.